Why 88% of businesses in Australia consider GPS fleet tracking “very” or “extremely useful”?

Fleet managers, executives and other mobile-business professionals face important daily operational challenges that make it difficult to keep their businesses competitive, sustainable, and efficient. 

The 2023 Fleet Technology Trends Report Survey conducted for Verizon Connect by ABI Research reported that more than 300 professionals found value in the investment of fleet tracking technology.

Concretely, the survey showed that the number of fleets using GPS tracking technology in Australia was 72% and 69% in New Zealand in 2022, showing that it is a consolidated and growing solution for businesses.

GPS fleet tracking technology is key to help deliver results and build resilience for all principal industries. Technologies such as GPS tracking, in-cab video solutions and asset tracking management are important for these top sectors. 

These are the top 10 most important daily challenges that fleet managers face every day in Australia

Increased costs leading the top 10 of the challenges that fleet managers and mobile-business professionals have to face in their daily operations. In addition to the challenge fleet managers face in making better use of fuel among their team, rising fuel prices make it essential to make efficiency part of the company's culture.

Increased costs lead this ranking of daily challenges (71%), followed by fuel (64%), labour costs (64%), safety (61%), inaccuracy to claim your fuel tax credit on fuel used (59%), meeting customer demands and expectation (58%), inaccuracy or difficulty in calculating fuel tax credit to claim back (56%), increased regulatory requirements (54%), complexity of service offering (53%), complexity pressure (51%).

These are the top 10 benefits since the implementation of a GPS tracking solution

Surveyed professionals revealed the most important benefits since they implemented a GPS tracking solution in their business. Also, this survey showed that customer service emerged as one of the top differentiators among other benefits like improvements in key areas like regulatory compliance, routing, and productivity. 

The majority of respondents from all the top 5 sectors achieved a positive ROI in less than a year after implementing GPS trackers.

Top 10 Positive improvements after implementing GPS fleet tracking:

• Improved customer service: 58%
• EWD/ regulatory compliance: 46%
• Improved routing: 53%
• Improved productivity: 49%
• Decrease in fuel consumption: 47%
• Decrease in accidents: 46%
• Improved vehicle maintenance: 38%
• Decrease in labour costs: 27%
• Improved fuel tax credits: 30%
• CO2 reduction: 43%

How can a GPS tracking solution help improve your daily operations?

Fleet safety: Monitor driver behaviour that can increase fuel consumption, like harsh driving, speeding, harsh cornering, that not only risks your team’s and vehicles’ safety but also increases fuel consumption which impacts negatively on your bottom line. 

Fuel efficiency culture: Work towards a fuel efficient, sustainable business culture where you promote safe driver behaviour, with a clear overview of the fuel consumption of all your vehicles. Also identify the efficient driving techniques of your team.

Best-in-class daily operations: Base your daily operation on availability, skill set, and location of your technician. This smart scheduling and dispatching can help boost productivity and efficiency. It can also balance the workload of your team.

Innovative customer experience: Include your customers in the process, providing them accurate ETAs and informing them of possible delays using data from GPS trackers. This can help them feel that they have some control over the service required.

Smart routing: Route optimisation software can help you find cost-effective, optimal routes that can adapt to last minute changes and multi-stop route planning. It can help to reduce extra kilometres and avoid traffic jams in near-real time. 

Stay on top of fleet maintenance: Boost your maintenance program with the help of fleet tracking. Combining fleet data with distance travelled, can help improve vehicle maintenance efficiency. Setting up regular checks, when necessary, can reduce wear and tear of your vehicles. 

To learn more about how fleet management technologies can help you and your business, download the full 2023 Fleet Technology Trends Report in Australia and New Zealand.

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