vWork
Last mile delivery: job scheduling and dispatch software
Overview
vWork delivers an excellent customer experience while ticking all the boxes for your drivers and dispatchers alike.
In integrating vWork with Verizon Connect you are able to optimise your routes like never before - including delivering to customers with pin-point geographic accuracy.
Its unique templated approach to delivery enables you to self-configure vWork to help every driver deliver to the same requirements. That includes the SLAs, Proof of Delivery and specific, to-the-door, instructions for every delivery route - while keeping your customers updated on delivery progress.
Benefits
- Cut down admin time: Streamlining your workflows using easy to configure templates and job automation - your team gets to deliver more, with a better customer experience, than ever before.
- Save on fuel costs: Route optimization is key to minimizing your time on the road to reduce fuel consumption and maximize productivity from your drivers. It makes sure you are taking the most efficient route - every time - delivering with geographic pinpoint accuracy.
- Reduce support calls: vWork’s three way communication between driver, dispatcher and customer significantly reduces support calls. Your team can see the status of every delivery in real time, with instant communication of any delays or changes in the delivery requirements.
Features
- Customer configurable templates- Create your own personalised templates so every driver delivers to the same requirements and understands the SLAs, Proof of Delivery and specific, to-the-door, instructions.
- Job automation- Create seamless workflows to manage repeating jobs and tasks - including email scraping to automatically create delivery tickets.
- Route optimization- Not only does vWork help you take the most cost-effective route, it can factor in returns and manage pickups to ensure your vehicles are as productive as they can be.
- iOS and Android mobile app- Driver and worker friendly mobile apps to engage those in the field directly to all the delivery requirements and communications.
- API- vWork is designed to integrate directly into your tech stack including native integrations with key accounting and telematics software.
Partner
vWork is a leader in last-mile delivery. Its job scheduling and dispatch software helps you get the right delivery, to the right place, at the right time, in the right condition - every time.