Verizon Connect Redefines Mobile Workforce Management with Comprehensive Solution

Verizon Connect continues to provide robust workforce management solutions with the introduction of Workforce. Workforce is a powerful one-stop solution that can help operations and fleet managers plan, monitor, dispatch, capture form data from the field, and communicate with customers.

ALISO VIEJO, Calif. – Mar. 7, 2018 – Verizon Connect continues to provide robust workforce management solutions with the introduction of Workforce. Workforce is a powerful one-stop solution that can help operations and fleet managers plan, monitor, dispatch, capture form data from the field, and communicate with customers.

Workforce is available in three plans - Essential, Enhanced and Ultimate. Each plan is designed to meet the growing workforce management needs of the industry, including retaining drivers, improving work experience and communication with workers in the field.

“Operations and fleet managers want one place where they can find everything they need to be able to monitor and adjust work plans throughout the day without compromising productivity,” said Mark Wallin, vice president of product management at Verizon Connect. “Workforce provides a simplified approach to mobile workforce management that gives customers easy access to the actionable data that can help drive operational efficiencies and cost savings.”

The Workforce plans are designed for customers with different levels of need. The Workforce Essential plan allows customers to easily assign and dispatch work, capture field data via digital forms and monitor productivity through planned vs actual (PVA) reporting.

Customers with more complex needs can opt for the Enhanced and Ultimate plans with key enhancements including: intelligent dispatch, which allows customers to easily dispatch work, while taking necessary business constraints, licensing requirements and commercial navigation into account; estimated times of arrival (ETA), which enable businesses to provide up-to-the-minute driver ETA to their customers; and strategic planning, which helps businesses make the best use of their vehicles and field workers through advanced optimization algorithms that allow them to generate and analyze what-if scenarios in near real time. It also allows customers to plan around factors such as mile reductions, electronic logging device (ELD) compliance, and/or customer service-level agreements (SLAs).

For more information about Workforce, visit www.verizonconnect.com.

About Verizon Connect

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions. For more on Verizon Connect, visit verizonconnect.com.