Plumbing

A field service management software solution provides the tools you need to manage your vehicles, drivers and jobs, including smart service scheduling, dispatching, vehicle tracking, reporting, driver safety alerts, fuel monitoring and fleet security. With mobile apps and an intuitive user interface, you can monitor your fleet when you are at the office, at home or in the field with easy-to-use software.

Our fleet GPS tracking technology and our field service management software provide your plumbers with an easy way to track their jobs, find the best route to the job site and communicate with the office. Plumbing business owners can gain better visibility into a crew’s day-to-day operations and monitor vehicles after hours.

The Verizon Connect platform provides an all-in-one software solution to help support plumbers, managers and dispatchers. GPS vehicle tracking is just the beginning.

We make job management easy for plumbing companies. Our software provides reports, dashboards and data that can help you make cost-saving business decisions. Get near real-time visibility into vehicle locations with a live map, help reduce downtime with preventative maintenance notifications and receive alerts for unsafe or fuel-wasting driving behaviors. Geofences show when your plumbers arrived, how long they stayed and when they left, which can help you find inefficiencies and increase revenue on future jobs.

That’s not all. Verizon Connect can even help you save money and get a great ROI with our software. On average, our customers were able to decrease vehicle idling by 13% and reduce harsh driving events by 15%.¹ Businesses like yours were also able to perform 2.5 more stops per vehicle per week on average. ¹

Verizon Connect takes pride in making the transition easy for you and your workers. We ranked the highest for features and UX/UI among commercial telematics providers. ²

Our award-winning system² gives more autonomy to field workers, so they have less back-and-forth with the home office. They can press a button to set their status and move on with their day. They can use their smartphone to look up customer information, record job details and collect signatures. The user-friendly system helps your plumbing services business by making everyone’s day easier.

Most customers in today’s digital environment expect fast and personalized service. When you can provide text and email reminders and confirmations, it helps build a positive reputation for your company. Our business intelligence system gives you the data and tools you need to provide accurate ETAs, streamline work orders and reduce paper invoicing.

Many businesses use our software to handle emergency plumbing jobs that require a quick response. The live map helps you find the nearest field technician and check their schedule to see when they’re available for dispatching.

The best field service management software helps you provide your customers with a better experience—one they will want to tell their friends about.

You login to the software through your internet browser, so no installation is required. Managers can access the field service management system from their office laptop or desktop computer, and plumbers use a mobile app on their compatible iPhone, Android smartphone or tablet.

Verizon Connect understands how difficult it can be to transition to a new system, so we’ve made it easy to integrate with third-party software or import your customer information. Check out our partner marketplace to see some of our integrations, fuels cards and supply chain software. We’re also willing to set up new API connections to fit the needs of your plumbing business.