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Fleet tracking and field service dispatch software

Manage your vehicles, jobs and workers from one dispatch software platform.

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Calculate your fleet’s savings potential with Verizon Connect.

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One system for GPS fleet tracking and dispatch software

Field service companies have to juggle communication between technicians in the field, customers on the phone and dispatchers behind a screen. Our combined fleet tracking and dispatch software allows you to manage it all with one system and login.

Key benefits

  • See vehicles alongside job status on a live map

  • Respond quickly to emergency jobs

  • Easily integrate our system with third-party field service management software

  • Get more jobs done and work more efficiently


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Visibility

See the status and activity of all your vehicles

Visibility is critical for field service companies. With our live map, you can easily view vehicle location and job status. You can quickly see which vehicle is closest to an emergency job and dispatch that job to the tech in the field on their mobile app. Better visibility also helps you provide better ETAs to your customers.

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Route replays

Track your techs and provide proof of service

Live maps and route replays show you where your field service vehicles are and where they’ve been. Provide proof of service whenever you or your customers need it with field service management GPS tracking.

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Driver behavior and unauthorized use

Track driver behaviors and routes

Coaching drivers is easier when you have data. Receive alerts and view dashboards on driver behaviors, like speeding or hard braking, so you can offer better coaching. Use route replay to see what route a driver took, and use geofences to know when a vehicle enters or exits certain geographic locations.

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Vehicle maintenance

Set up vehicle maintenance reminders

To help prevent major breakdowns and plan for vehicle downtime, our system allows you to set service reminders by vehicle. Send alerts to mechanics when vehicles are due for routine maintenance. If a vehicle does break down, drivers can use roadside assistance to get them back on the road quickly.


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Why Verizon Connect

Follow the leader in fleet management

As a leader, we offer a comprehensive implementation, installation and training experience once you become a customer. Plus, your software runs on the reliableVerizon network.

Case study

See how Bill Howe Plumbing improved safety and vehicle maintenance for their drivers.

It can help my customers, it helps me watch my drivers, cuts down on accidents—that just saves everybody money and time.

Bill Howe
President
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Activate advanced features for enterprises

Verizon Connect offers sophisticated features specifically for large field service companies. Get access to more complex job planning, scheduling, and routing tools, and support a driver gamification program with detailed driver scorecards.

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Free ebook

Field Service Management Software: A Buyer's Guide

Learn how to shop for a telematics solution and get better visibility and insights into improving your business.