Improve fleet customer experience

Meet every need

Organize your people, vehicles and equipment to fulfill any job requirement with Verizon Connect software. Configure a variety of settings to control when and how work is done to comply with even the most complex Service Level Agreements (SLAs).

• Provide accurate time windows
• Ensure worker qualifications
• Assign appropriate vehicles and capacities
• Security clearance
• Frequency

Personalise your service

Use our solutions to tailor your customer support and instructions for technicians. Our handy tools let you store notes for specific customer requests and include them with driver route information.

Arrive on time

Create special routes for your customers, specifying frequency, driver and time windows. Deliver what you want—when you want—making arrangements as timely and convenient for your customers as possible. Meet the various demands of specific businesses, such as hitting the strict delivery time requirements of many food and beverage customers.

Respond quicker

Take care of unplanned and urgent customer needs without major disruptions to your day’s agenda with dynamic scheduling tools from Verizon Connect. We let you add new jobs as they come in, assign the appropriate drivers and determine ETAs at customer locations, automatically reorganising existing jobs and minimising their interference with your regular plans.