What is Telematics and How Does it Benefit Fleets?
Telematics technology allows the sending, receiving and storing of information relating to vehicles via tracking devices...
Read moreCase study
Company founders Clint and Sarah McClure established COSA Cranes & Engineering in 2006. With a growing business spanning the farthest reaches of Australia, they lacked visibility of their fleet of cranes, trucks and light commercial vehicles. In particular, they were concerned about the safety risks of their staff working in remote locations. This led to the implementation of vehicle tracking with Reveal.
“Our cranes and trucks would service some of the most remote parts of Australia. We looked into GPS tracking to make sure our employees were safe,” said Clint McClure, Director, COSA Cranes & Engineering.
COSA Cranes needed to take the guesswork out of their billing. The hire of their machines is time based, which means they need data around hours, to correctly charge customers.
If COSA Cranes employees incorrectly filled out job dockets, they couldn’t invoice their customers for the hire times, potentially missing out on revenue.
Now with GPS vehicle tracking, COSA Cranes can verify arrival and departure times, which allows them to accurately bill their customers. Also, if a customer disputes a bill, they have data to resolve the concerns.
“We know human error can be made on job dockets and plus the guys could lose track of time. So if the guys have made a mistake on filling out their job dockets, we can check Reveal. It has made a big improvement to our invoicing.”
Poor driving habits were impacting COSA Cranes vehicles, causing needless wear and tear. In particular, speeding was an issue, which increases safety risks and wastes fuel.
Since the implementation of Reveal, COSA Cranes have used the data to coach their employees on improving their driving behaviour, contributing to significant savings in fuel.
“Since the introduction of Reveal we’ve dropped all of our machines speeds by 10Km an hour, which has saved our fuel burn and it has also made the guys more aware of safety. Now, we don’t have incidents on the road and our fuel consumption has dropped by up to 7%.”*
The safety of COSA Cranes employees is of the utmost importance. Without visibility of their vehicles and employees, it was hard to know if their employees and vehicles were safely on the way to the job sites.
With a reliable GPS fleet tracking system, COSA Cranes have real-time visibility of their vehicles via the live map. They can have peace of mind knowing where their employees are and if any issues arise they can attend to them.
“We can keep an eye on how the guys are tracking; if we haven’t seen the vehicles move in a while we know we may have an issue. Reveal is a great way to make sure our employees are safely on the way to the job site.”
Since the implementation of Reveal, COSA Cranes now have visibility of their entire fleet. They have established better driving habits, reduced fuel by 7% and they can bill their customers against correct times.
“We’ve had a good experience with Reveal, and in my eyes they are definitely the best,” said Clint McClure, Owner, Cosa Cranes & Engineering, Australia.
*Cosa Cranes & Engineering has provided this estimation. User results will vary.
Tags: Safety, Revenue & ROI, Customer Service, Productivity & Efficiency
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