6 advantages of working with a single vendor

Every organization relies on a complex ecosystem of functions and systems to keep daily operations running smoothly. This includes critical areas like billing, payroll, human resources, maintenance, customer relationship management and safety. While streamlining individual systems is important, true value is unlocked when all these systems seamlessly share data.

When it comes to choosing software business solutions, the marketplace is saturated with options. More and more vendors are entering the market, often with a growing range of solutions to create a confusing array of purchase options for buyers. And it's not about to get any easier for those tasked with purchasing software systems.

Unfortunately, the influx of software options only muddies the waters for anyone who wants to compare, evaluate and make good purchase decisions on their organization’s software solutions.

More software can mean dealing with multiple vendors

As companies continue to invest in additional software systems to handle their ongoing growth, this can often mean the number of vendors they end up dealing with grows at the same time. This creates its own set of difficulties, not the least of which is the increasing amount of time it takes to manage these relationships and coordinate that internally.

Even without multiple software vendors, companies may already be dealing with a significant number of suppliers, even for basic services such as telephone, internet and power. Often it becomes a full-time job for internal administration staff to keep up with the paperwork, reporting faults or requesting technical or sales support, a major cost in itself.

See how to boost efficiency and improve customer service with an integrated platform.

6 Reasons why dealing with a single vendor is best

1. Mitigate compatibility problems

Because the vendor specifically designs their products to work together, on the same platform, there are several advantages for the user including no double data entry, more cross-application features and faster processing speeds.

2. Get new features sooner

Since you're already running on the vendor's platform you have the infrastructure in place to deploy new features or applications from the same vendor a lot quicker.

3. Save time in the procurement phase

Comparing vendors to find the best fit can be time-consuming and daunting. Going through that process each time you need a new application is a major time commitment. If you've already found a quality fleet management software supplier, it's easier if you can stick with them for the additional software you need to make your mobile workforce more productive.

4. Vendor takes more responsibility

There's an old saying 'one bloke to choke' that can apply when working with a single vendor. In contrast, a multi-vendor environment can have you going from one to the next to get a problem resolved, with each vendor blaming the next.

5. It's just easier

One phone number, one contact, one invoice; it's just easier dealing with one vendor. Period.

6. Faster deployment and staff training

Software from the same vendor follows the same style of usability. Similar controls and functionality means new features and applications can be rolled out, and staff won't require a lot of intensive training to get up to speed.

Streamline Your Operations With a Single Vendor

The power and simplicity of a single platform can deliver surprising efficiency gains for your business. Verizon Connect creates a true connected ecosystem for fleets and mobile workforces. Built to support a growing fleet, Verizon Connect can easily scale to your needs and features open, web-based standards with enterprise-grade APIs. Make the switch today and start enjoying the benefits of working with a single vendor.