Verizon Connect earns top transportation management and fleet management ratings on G2

Vehicle tracking highest rated fleet management feature with 93% user rating overall

86% of users rate transportation management solution 4 or 5 stars

Peer-to-peer software review platform G2 has released its Spring 2022 Grid® Reports for Transportation Management, Fleet Management and Route Planning Software, which rank technology leaders in each category.

In this latest report, Verizon Connect is ranked as a leader for Transportation Management and Fleet Management, as well as route planning software.

High ratings for Verizon Connect GPS tracking in multiple categories

Transportation Management

Verizon Connect has been named a Transportation Management Leader based on receiving a customer Satisfaction score of 85, as well as a Market Presence score of 99 and a G2 score of 92. Verizon Connect has the largest Market Presence among products in Transportation Management Systems, and 83% of users said they would be likely to recommend Verizon Connect. 

92% indicated tracking as the highest rated feature, and ease of use was given a satisfaction rating of 89%.

  Fleet Management

Likewise, in the Fleet Management category, Verizon Connect has also emerged as the leader, receiving a satisfaction score of 86, a Market Presence score of 98 and a G2 score of 92.

Verizon Connect Fleet Tracking & Management has the largest market presence among products in the Fleet Management category. The results show that 80% of users rated it 4 or 5 stars, and 78% of users said they would be likely to recommend Verizon Connect. 

The highest rated Verizon connect features were vehicle tracking, driver tracking and ETAs. 

  Route Planning

Verizon Connect has also emerged as a leader in the Route Planning Software category, with a satisfaction score of 93, a Market Presence score of 99 and a G2 score of 96. Real time was the highest rated feature, coming in at 89%.

The Route Planning Software category also includes a Usability Index, for which Verizon Connect took top honors with a score of 8.77. In terms of usability, 89% rate it easy to use and 88% rate it as having easy admin. Usability Index scores are derived by combining scores for ease of admin, ease of use, meets requirements and other factors in order to arrive at an overall score.

How G2 Grid® Report scores are derived

G2 rates products and sellers based on reviews gathered from their user community, as well as data aggregated from online sources and social networks, by applying a unique algorithm to calculate the Satisfaction and Market Presence scores in real time.

The Satisfaction score is based on how reviewers rate software providers’ ability to satisfy their needs in several different categories and is impacted by the following:

• Customer satisfaction with end-user-focused product attributes based on user reviews
• Popularity and statistical significance based on the number of reviews received by G2
• Quality of reviews received
• Age of reviews
• Customers' satisfaction with administration-specific product attributes based on user reviews
• Overall customer satisfaction and Net Promoter Score® (NPS) based on ratings by G2 users

The Market Presence score is a combination of 15 metrics from G2 reviews, publicly available information and third-party sources. Software sellers and the individual products are measured on various criteria, including number of employees, reviews, web presence, social presence, growth, seller age, and employee satisfaction and engagement.

How to qualify for inclusion

In the Transportation Management category, a product must meet various criteria, including the following:

• Provide features for fleet tracking and management
• Support transportation modes such as parcel, LTL and TL
• Monitor shipping status and provide visibility into deliveries, among others

In the Fleet Management category, a product must:

• Manage inventory of vehicles and equipment
• Dispatch vehicles and optimize driving routes
• Provide vehicle tracking with telematics
• Enable in-app communication and updates
• Include features for fleet maintenance
• Monitor and optimize fuel consumption
• Track employee progress and overall performance

In the Route Planning category, a product must:

• Provide standard delivery schedules that can be customized by users
• Estimate distances and the time needed for different types of deliveries
• Optimize routes using GIS information and historical delivery data
• Account for constraints that may impact shipments
• Allow users to adjust routes and schedules when needed
• Include collaboration features for drivers and dispatchers
• Track the performance of deliveries and identify bottlenecks

Technology buyers can use the Grid to help them select the best products for their business and find peers with similar experiences.

Learn more about GPS tracking

G2 reports are based on unbiased reviews from Verizon Connect users across multiple industries. Download our 2023 Fleet Trends Report to learn more about how GPS fleet tracking can benefit fleets like yours.

For an in-depth overview of what Verizon Connect fleet tracking solutions can offer, request a demo.