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Case study

Hampshire-based electrical contractor sees significant cost reduction with Reveal

Verizon Connect’s proven track record of helping similar businesses improve fleet operations were a key factor in our decision.
Michelle Gates
Finance Director & Transport Manager

Established in 2008, Utili-Light has provided civil electrical contracting services from its base in Eastleigh, Hampshire for over 15 years. 

The company’s 43-strong fleet operation is dedicated to “getting the lights on” and delivering customer projects on time to the highest possible standard – every time.

Led by founder and current Managing Director Justin Wright, Utili-Light serves the electrical, construction, utility and civil engineering industries throughout the UK.

The challenge

Like many fleet-reliant businesses, Utili-Light is tasked with managing a large, disparate workforce that spends most of its time on site or on the road.

With rising fuel prices significantly impacting operating budgets, Finance Director Michelle Gates set out to find a solution that could help keep costs under control.

The team at Utili-Light wanted the tools and insight to increase fleet-wide efficiency, improve fuel economy and more closely monitor driving styles and behaviours behind the wheel.

In light of recent maintenance issues and increasingly complex compliance requirements, the company was also on the lookout for a way to streamline both of these traditionally time-consuming processes.

Before Verizon Connect frequent vehicle breakdowns were causing delays and increasing repair costs. 

Michelle Gates, Finance Director and Transport Manager

To make matters more challenging, inefficient route planning was resulting in longer travel times and missed deadlines.

If left unaddressed, Michelle and her team feared these issues could soon divert resources from core business activities, impact productivity and put client satisfaction at risk.

The solution

After assessing the options on the market, Utili-Light opted for Verizon Connect, feeling that our customisable solutions, live tracking tools and excellent customer support set us apart from the competition.

Verizon Connect’s proven track record of helping similar businesses improve fleet operations were a key factor in our decision.

Michelle and the team at Utili-Light also felt the Verizon Connect solution was best placed to help the company increase fuel usage through near real-time monitoring. With our system in place, Utili-Light would also aim to minimise inefficiencies throughout its operation and take a proactive approach to vehicle maintenance.

Finally, our intelligent route planning features would enable Utili-Light to schedule more efficiently, reduce travel time and encourage timely project completion.

The result

Since implementing the Verizon Connect solution, Utili-Light has reported a significant increase in productivity and efficiency thanks to reduced downtime.

The fleet management system provided automated maintenance alerts, reducing the frequency of breakdowns and extending the lifespan of our vehicles. 

Maintenance alerts have actively reduced the number of breakdowns to keep vehicles on the road for longer and help Utili-Light meet demanding project deadlines. Compliance is much more streamlined, too, with drivers able to complete processes digitally when out on the road.

Automated documentation and compliance features have simplified the process of meeting regulatory requirements, reducing our administrative burden.

Improved tracking and insight into fleet data have also helped Utili-Light increase driver accountability, resulting in fewer incidents of unsafe driving. Our AI-powered dashcams with real-time alerts based on severity have proved beneficial here, too, adding vital context to driver training.

Verizon Connect’s dashcams have significantly improved driver awareness. They give us the ability to present information to our drivers and reduce bad driving habits significantly. 

At the same time, real-time fuel monitoring and optimised route planning have led to a noticeable reduction in fuel consumption. Ultimately, Verizon Connect’s fleet management solution has reduced costs and considerably improved operational efficiency at Utili-Light.

This partnership with Verizon Connect has enabled us to deliver better service to our clients while maintaining a leaner, more effective fleet.


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